Performance Transformation Through Culture, Leadership, and Equity
We are not a consulting firm with a methodology. We are an ecosystem of practitioners — assembled for your mandate, accountable to your outcomes.
Available in English and French | Disponible en anglais et en français
Mission & Vision
To create the conditions where people feel safe, valued, and heard — where potential is unleashed and performance goes beyond what anyone thought possible.
A world where every leader builds another — and every workplace is one where every person can perform at their best.
What Sets Us Apart
We don't deploy consultants. We curate practitioners.
Most firms have a methodology and a team. UPL has an ecosystem. When you engage us, we design a custom delivery team from our network of 50+ independent Impact Experts — each selected for their lived experience in your specific context. The team we build for a federal employment equity mandate looks nothing like the team we build for a psychological health and safety program at a Crown corporation. As it should.
- 50+ Impact Experts — chosen for lived experience above all
- Custom delivery team built per mandate — never templated
- Regulatory depth — Employment Equity Act, Bill C-65, CSA Z1003, TRC
- Bilingual delivery — English and French across all service areas
Verified Client Outcomes
Every UPL program is built around a measurable outcome. These results are drawn directly from
participant surveys — not industry benchmarks, not self-reported estimates.
How We Perform Across Every Dimension
Weighted averages across all sessions and respondents, 2025 – 2026.
How We Work
We do not employ a staff of generalists. UPL operates through an ecosystem model — a trusted network of 50+ independent subject matter experts, each carrying deep credentials in their domain. When a client engages UPL, we design a custom delivery team drawn from this network based on the specific mandate, sector, audience, and desired outcome. No two UPL programs are the same. The expertise assembled for a federal Indigenous reconciliation mandate is different from the team we build for a psychological health and safety program in a unionized workplace. This model means our clients never receive a templated program delivered by a junior consultant reading from a slide deck. They receive practitioners — people who have done the work, published the research, sat on the regulatory committees, and understand the audience from the inside.
Understand the Mandate
Sector, audience, regulatory context, and desired outcomes are mapped before a single expert is proposed.
Curate the Right Experts
A bespoke delivery team is assembled from 50+ credentialed practitioners matched to the mandate, not to availability.
Build a Custom Program
No templates, no off-the-shelf modules. Every program is designed from the ground up for the specific organization and moment.
Deliver Through Practitioners
The people who show up have done the work, published the research, and sat on the regulatory committees. No slide-deck consultants.
What the Data Tells Us
100% Valuable in the Vast Majority of Engagements
In almost every UPL engagement, every single respondent found the session valuable. Where scores fell below 100%, the gap was traceable to a specific identifiable factor rather than general dissatisfaction.
The Most Consistent Request: More Time
Across sectors as different as healthcare, technology, construction, and creative services, participants independently asked for more time. An hour was not enough. The content routinely sparked curiosity the session format could not fully satisfy.
Facilitators Are the Differentiator
Participants do not just rate sessions. They remember the person who led them. Warmth, credibility, and the ability to create genuine psychological safety are the throughline of UPL's impact.
Community-Focused Sessions Drive the Deepest Engagement
Sessions delivered to specific communities, ERGs, and identity-focused groups generated the most personally engaged feedback. When content speaks to a shared lived experience, participants do not just learn. They feel seen.
ESG & B Corp Alignment
UPL's ecosystem includes ESG measurement and B Corp alignment specialists — enabling organizations to connect equity and inclusion outcomes to sustainability reporting frameworks and third-party certification processes.
Cross-Border Delivery
UPL delivers across Canada and the United States. Our operations team is US-based, with active engagements supporting Canadian-headquartered organizations with US operations and US clients with Canadian workforce obligations.
How We Engage
Every engagement begins with listening.
Before we propose anything, we spend time understanding your context — your sector, your workforce, your regulatory obligations, your culture, and what you have already tried. We do not arrive with a program to sell. We arrive with questions. What comes next is built from scratch, delivered by practitioners who understand your specific context, and measured against outcomes you define at the outset. If there is no fit, we will tell you that directly.
- 90-minute strategic consultation — no obligation
- Custom program design — no templates
- Impact Expert team matched to your mandate
- Outcomes agreed upfront and measured throughout
Trusted Across North America
UPL delivers across Canada and the United States. We are incorporated in both countries, with operations in Canada and the United States. Our Canadian practice serves federally regulated employers, Crown corporations, government departments, and healthcare systems. Our US practice serves Fortune 500 companies, healthcare systems, financial institutions, and professional services organizations. Every
program — regardless of geography — is delivered by practitioners with direct sector experience.
- 🇨🇦 Canada — Federal government, Crown corporations, federally regulated private sector, healthcare, municipalities
- 🇺🇸 United States — Fortune 500, healthcare systems, financial services, professional services, hospitality
- Bilingual delivery — English and French across all Canadian programs
- WBE Canada and IWSCC certified — recognized supplier diversity designations in Canada and the US
Ready to Transform Your Organization?
Every UPL engagement begins with a 90-minute strategic consultation. We assess your current position, identify the most urgent priorities, and recommend a sequenced approach. There is no obligation. If there is no fit, we will tell you that directly.