Psychological
Health & Safety
Federally recognized standards. Practitioner-led delivery.
Built for Canada's most complex workplaces.
Canadian economy
mental health issue yearly
due to psychological health
This page covers Canadian psychological health and safety standards (CSA Z1003). US clients please contact us for US-specific programming.
The National Standard of Canada for Psychological Health and Safety in the Workplace (CSA Z1003) defines the framework for psychologically safe workplaces. Meeting this standard is not a communications exercise. It requires qualified advisors who understand the 13 psychosocial factors, can conduct rigorous workplace assessments, design prevention architectures, and deliver evidence-based leadership programming at scale.
UPL's PH&S ecosystem includes Certified Psychological Health and Safety Advisors (PHSA), researchers who helped develop the standard, and practitioners with decades of frontline delivery experience.
The 13 Psychosocial Factors
CSA Z1003 identifies 13 organizational factors that impact psychological health. UPL's practitioners assess, design interventions for, and measure outcomes across all 13.
Psychological Support
Coworkers and supervisors responsive to mental health concerns
Organizational Culture
Trust, honesty, and fairness embedded in workplace norms
Clear Leadership
Transparent expectations and supportive management practices
Civility & Respect
Considerate, dignified interactions at every level
Psychological Competencies
Fit between worker emotional skills and role demands
Growth & Development
Opportunities to build skills and advance professionally
Recognition & Reward
Appropriate acknowledgement of effort and contribution
Involvement & Influence
Meaningful input into how work is organized and decisions made
Workload Management
Tasks and responsibilities matched to capacity and resources
Engagement
Connection to and enjoyment of work performed
Work-Life Balance
Harmony between personal, family, and professional demands
Psychological Protection
Safety to speak up, take risks, and report without retaliation
Physical Safety
Confidence that physical hazards are actively managed
What We Deliver
Psychosocial Hazard Assessment
Full CSA Z1003 framework gap analysis across all 13 psychosocial factors
PH&S Leadership Certificate Programs
Scalable programming for large-scale leadership cohorts
Manager & Supervisor Competency
PH&S competency development for frontline leadership
Bystander Intervention Training
Designated recipient and workplace intervention capacity building
Mental Health First Aid & Working Mind
MHFA and Working Mind certification through accredited trainers
Workplace Mental Health Program Design
Custom program architecture with LMS integration
Organizational Resilience
Burnout prevention strategies and resilience frameworks
Post-Incident Recovery
Trauma-informed workplace re-integration and culture repair
Understanding the Standard
The Mental Health Commission of Canada developed this animated series explaining the 13 psychosocial factors. UPL's practitioners use these factors as the foundation for every assessment, intervention, and leadership program we design.
Video: Mental Health Commission of Canada / Ottawa Public Health
Credentials in Our Ecosystem
These are verified credentials from named UPL ecosystem members. This is not a vendor list. It is operational expertise.
Founding members of the CSA Technical Committee that developed CSA Z1003
Certified Psychological Health and Safety Advisors (PHSA designation, CSA)
Developers of the Psychologically Safe Leader Assessment tool
Mental Health Commission of Canada certified trainers
CCOHS-endorsed program developers
Chair, CSA Z1008 OHS standards
HRPA-accredited crisis intervention program providers
PH&S programming is available in English and French, including CSA Z1003 psychosocial factor training and Mental Health First Aid delivery. Bilingual facilitators include experts with federal public service delivery experience.
Disponible en anglais et en français.
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